kupa retail
The Smart Retail Management System
Tailored for Your Business Empowering your company with powerful tools and effortless management.
Start using Kupa to control every aspect of your business from a single web-based platform.
What would you like to manage?
POS System
Streamline your sales process
POS System
- Web Based & Offline Capabilities
- Fast Sales Processing
- Powerful Promotions Module
- Mobile POS Functionality
- Touchscreen Interface
- Kupa Backoffice App
CRM
Manage customer relationships effectively
CRM
- Tailor Made Customer Feature
- Kupa Loyalty Program
- Appointment Manager
- Pipeline Leads Manager
- Customer Service Module
- Email Marketing & Notifications
Inventory Management
Optimize your stock control
Inventory Management
- Realtime Inventory Tracking
- Stock Alerts & Notifications
- Automated Reordering
- Supplier Management
- Inventory Costing
Reports & Analytics
Gain insights into your business
Reports & Analytics
- Report Dashboards
- Basic Reports Module
- Advanced Report Module*
- Business Intelligence Dashboards**
Human Resources
Streamline employee management
Human Resources
- Employee Portal
- Employee Motivation
- Employee Shift Schedule
- Staff Login & Tracking
- Salaries & Commissions
Back Office
Manage your business operations
Back Office
- Accounting
- Tax Types & Rules
- Access Level Roles
- Project Management System
- Notification Center
KUPA SHOP – Customer WebApp
Enhance customer experience
KUPA SHOP – Customer WebApp
- Remote Purchase
- Safe Delivery / Store Pickup
- Kupa Pay – contactless payments
- Self Service / Checkout
- Curbside Pickup
E-Commerce
Expand your online presence
Integrations & Add-Ons
Extend your system's capabilities
Integrations & Add-Ons
- Business Intelligence
- People Counter
- E-commerce
- Marketing: Email & SMS
Get Started!
Ready to take control of your business with a powerful, all-in-one RMS system? Getting started is easy— Explore the platform, customize it for your needs, and see firsthand how KupaRetail can transform your operations.
Our Impact by the Numbers
1,000+
Clients
5,000+
Locations
300+
Active E-Commerce
Benefits
Stay ahead of the competition
Manage your entire business from one platform.
With Kupa’s comprehensive tools—POS, inventory management, HR, and accounting—you can oversee daily operations effortlessly, optimize productivity, and reduce manual tasks across your business.
- All in one – Manage all of your business in one platform
- Maximize sales & productivity – use all of our features, manage with numbers
- Easy to use – enjoy the simplicity
- Flexible – tailor made for your business
benefits
Boost customer loyalty
Increase client retention with personalized experiences.
Leverage Kupa’s loyalty programs, appointment management, and CRM features to create tailored customer journeys, encouraging repeat business and fostering long-term relationships.
- Retain your best customers.
- Use our client BI and take data driven decisions
- Kupa helps you create personalized experiences that foster loyalty and keep your clients engaged for the long term.
Benefits
Dedicated support
Empower your growth with responsive support.
Our team at Kupa goes beyond software solutions. With a dedicated support network, you can rely on us to listen, adapt, and enhance your experience—so you can focus on growing your business with confidence.
- We’re here for you.
- With Kupa, you’re not just getting software—you’re getting a team that’s always ready to listen, improve, and support your growth
About us
At Kupa, a USA-based software company, we provide businesses with the tools they need to succeed. Our platform is built for industries like retail, services, medical practices, and food chains. With over 20 years of experience, we know that each business faces unique challenges, so our software is flexible and adaptable to your needs.
Our solution was crafted by expert retailers partnering with top developers to create a tool that truly understands the real-world demands of running a business. This collaboration ensures that our software is intuitive, efficient, and ready to grow with you.
At Kupa, we’re not just offering software; we’re providing a solution designed by people who’ve been in your shoes, always here to support you and help your business thrive.
We’ve Got You Covered
All-in-One Platform
A complete Business Solution
Real-Time Insights
Actionable Data Anywhere
Fully Customizable
Tailored to You
Cloud-Based Flexibility
Work Anytime, Anywhere
Success Stories
Switching to Kupa was a game-changer for our business. We use everything, including the BI, and it’s completely transformed how we operate. Our returning customers increased from 7% to 36% thanks to the loyalty program, and with the BI tools, I finally have a clear view of our entire business. It’s helped me make smarter decisions and really understand what’s working. I don’t know how we managed before Kupa—it’s like having a whole new level of control and insight.
Kupa has made running our business so much easier. The work management tools help me keep everything on track—I can assign tasks, check progress, and make sure the team knows what to do. The customer service module has been a game-changer, cutting our product return rate by 50%. It’s made our operations smoother and our customers happier.
Kupa has completely transformed how we operate at Laavin. Integrating our online store with Kupa has streamlined our omni-channel sales, especially during pop-up events. Managing inventory and sales across all channels is now more efficient, plus, the customer insights help us understand what people love, so we can keep delivering quality. It’s made running the business a lot smoother.
Kupa Loyalty
Create & customize a loyalty club for your business
Give your clients a special experience
Increase returning clients
Kupa Work Management
Manage leads & Appointments
Manage customer service
Manage projects (Kanban - Sprint)
Kupa BI
Track your business performance
Get insights about your customers
Make data-driven decisions
Kupa Shop
Remote Purchase
Self Service / Checkout
Curbside Pickup
Trusted by Leading Brands
Join thousands of businesses that trust our solutions
Join 1,000+ Happy Customers
Discover flexible, scalable plans designed to support your retail business at every stage—from startup essentials to advanced growth tools.
BASIC
The main tools to get you started
- Kupa POS + Kupa Admin
- Inventory
- HR
- Unlimited Users
- Customer Management
- Basic Reports
- Support
- Kupa Web App
- Push Notifications For Managers
- System Setup
- Training
PRO
Add more tools to grow
All of Basic Plan plus:
- CRM
- Leads / Telemarketing
- Appointment Calendar
- Loyalty Program
- Employee Shift Schedule
- Enhanced Reporting System
- Subscriptions
- Advanced Promotion Module
ADD-ONS
Flexibility for you
- Merchant Services
- BI - Advanced Reports
- Kupa Shop
- Email Marketing - Sendgrid
- Delivery and Curbside - Self Service
- eCommerce
- People Counter
- Customer Service Module
Do you have questions?
What happens to my existing data when I move my business to Kupa?
When you switch to Kupa, we ensure a seamless data migration process. Our team will securely transfer all essential data, including clients, sales, and statistics, from your previous system to Kupa. Nothing gets left behind, so you can pick up right where you left off without missing a beat.
We’re used to another system—how will my team adapt to Kupa?
Kupa is designed to be intuitive and user-friendly, ensuring an effortless transition for your team. Our experts will provide tailored training based on your staff’s roles and access levels. Additionally, we offer a library of video tutorials for ongoing support. With Kupa’s easy-to-use interface and dedicated assistance, your team will adapt quickly and confidently.
Why Choose Kupa?
Kupa offers a powerful, flexible business management solution crafted by business owners and expert developers who understand your unique challenges. With over 20 years of experience, we provide the tools to streamline operations, enhance efficiency, and help your business grow. Our platform adapts to your needs and is backed by dedicated support to ensure your success.
Do I need special hardware to use Kupa?
No special hardware is required to use Kupa. Our software is compatible with most devices, including standard computers, tablets, and smartphones.
Can Kupa be used on Tablets/Smartphones?
Yes! Kupa is designed to work seamlessly on tablets and smartphones. The platform is optimized for touch interfaces, making it easy and intuitive to use on touch-screen devices. Whether you’re on the go or in-store, you can manage your business efficiently from any device.
Can Kupa be used on Mac OS, Windows?
Yes! Kupa is a browser-based solution that works on any operating system, including IOS & Android. You can manage your business from any device with internet access, giving you full flexibility and control.
What happens if my WIFI fails?
If your WIFI fails, Kupa continues working offline. Your data is saved locally and will sync automatically once your connection is restored, ensuring business continuity.
What kind of support does Kupa provide?
Can I ask for software enhancements?
What industries does Kupa support?
Kupa supports a variety of industries, including retail, services, medical practices, food chains, and more. Our platform is designed to meet the diverse needs of businesses in multiple sectors.
The service you deserve
Easy to Use
Intuitive and Simple
Dedicated Support
Always Here, Always Ready
Proven Expertise
20+ Years of Industry Insight
Who can benefit from Kupa?
Kupa is designed to cater to a wide range of businesses, providing smart and efficient POS solutions for every need.
Retail Stores
Boutiques, clothing stores, electronics shops, furniture stores
Mini Markets
Small grocery stores, convenience stores, and specialty food shops
E-commerce Businesses
Online stores, multi-channel retailers, and drop-shipping businesses
Service-Based Businesses
Salons, spas, repair shops, and wellness centers
Food and Beverage
Cafes, bakeries, and small restaurant chains
Franchise Chains
Multi-location businesses that require centralized management
Home & Garden
Hardware stores, plant nurseries, and decor shops
Health and Fitness
Gyms, yoga studios, and personal training centers
Bookstores
Retailers selling books, office supplies, and creative goods
Gift Shops
Souvenir stores, craft shops, and artisan goods sellers
Start with Kupa: Step-by-Step Process
See how easy it is to get started and take your retail business to the next level.
Share Your Details
Fill out our contact form so we can prepare for your journey with Kupa.
Personalized Consultation
We’ll meet to understand your needs and create a plan tailored to your business.
Setting Up Your Business
Our team will configure employees, products, locations and storages, ensuring Kupa is fully set up and ready to run.
Flawless Data Migration
We’ll transfer clients, sales and all stats from your previous system – nothing gets left behind.
Training Your Team
We’ll train your staff based on their access levels and provide a library of videos for future reference.
Launch With Priority Support
Launch Kupa with confidence and enjoy ongoing support to maximize your platform's potential.
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