FBuild Stronger Relationships, Drive More Sales
Kupa CRM
Your customers are at the heart of your business, and with Kupa CRM, you can manage every interaction, optimize engagement, and turn leads into loyal customers. Our fully integrated CRM platform empowers you to build lasting relationships and keep customers coming back with personalized experiences.
Discover how Kupa CRM can transform your customer management:
Fully Customizable
Kupa CRM gives you a complete view of each customer. Tailor the information you collect to fit your business needs, from contact details to purchase history, preferences, and more. With our customizable client feature, you can segment your customer base and provide personalized service, ensuring you always deliver the right experience to the right people.
Kupa Loyalty Program
Reward your customers and build loyalty with the Kupa Loyalty Program. Easily set up a points or rewards system that encourages repeat business, giving your customers an incentive to shop with you again and again. Our loyalty program is fully integrated into your POS, so you can track rewards in real-time and apply them seamlessly at checkout.
Appointment Manager
Never miss an opportunity to engage with your customers. With the Appointment Manager, you can schedule, track, and manage customer appointments with ease. Whether it’s for services, consultations, or special events, this feature helps you stay organized and ensures your customers get the attention they deserve.
Pipeline Leads Manager
Turn potential leads into loyal customers with the Pipeline Leads Manager. Track where each lead is in your sales funnel and ensure no opportunity slips through the cracks. This feature helps your team stay on top of follow-ups and nurtures relationships that lead to conversions.
Store Pipeline – Empower Your Employees
Give your employees the tools they need to succeed with Store Pipeline. This feature lets your staff take ownership of customer relationships, manage their own customer lists, and initiate actions to build loyalty. Employees can track their own progress and create personalized interactions, resulting in better customer service and higher satisfaction.
Customer Service Module
Keep your customers happy by resolving issues quickly and efficiently. With the Customer Service Module, you can manage returns, complaints, and customer concerns all in one place. This module ensures that every interaction is tracked and handled promptly, helping you turn any issue into an opportunity to deliver exceptional service.
Email Marketing & Notifications
Stay in touch with your customers through automated email marketing and notifications. With Kupa CRM, you can send personalized offers, reminders, or updates that keep your customers engaged. Target specific segments of your customer base with tailored messages that resonate, and let automation do the work for you.
kupa crm
Why Kupa CRM?
Kupa CRM is more than just a customer management tool—it’s your secret weapon for building strong relationships, increasing loyalty, and boosting sales. From customizable customer profiles to loyalty programs and employee-driven customer service initiatives, Kupa CRM provides everything you need to create outstanding customer experiences.
- Customizable customer profiles that give you a complete view of each client
- Loyalty programs that reward your best customers and keep them coming back
- Appointment management for seamless scheduling and customer care
- Pipeline management that ensures you never miss a sales opportunity
- Employee-driven customer initiatives for better service and stronger relationships
- Integrated email marketing that keeps your customers engaged and informed
FAQ
Why Choose Kupa?
Kupa offers a powerful, flexible business management solution crafted by business owners and expert developers who understand your unique challenges. With over 20 years of experience, we provide the tools to streamline operations, enhance efficiency, and help your business grow. Our platform adapts to your needs and is backed by dedicated support to ensure your success.
Do I need special hardware to use Kupa?
No special hardware is required to use Kupa. Our software is compatible with most devices, including standard computers, tablets, and smartphones.
Can Kupa be used on Tablets/Smartphones?
Yes! Kupa is designed to work seamlessly on tablets and smartphones. The platform is optimized for touch interfaces, making it easy and intuitive to use on touch-screen devices. Whether you’re on the go or in-store, you can manage your business efficiently from any device.
Can Kupa be used on Mac OS, Windows?
Yes! Kupa is a browser-based solution that works on any operating system, including IOS & Android. You can manage your business from any device with internet access, giving you full flexibility and control.
What happens if my WIFI fails?
If your WIFI fails, Kupa continues working offline. Your data is saved locally and will sync automatically once your connection is restored, ensuring business continuity.